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For Charity Admins

How to Receive Donations
on UmmahCauses

Once your charity is approved, this guide walks you through setting up your payout method so donations reach your organisation. No technical knowledge needed.

100% Reaches Your Charity

UmmahCauses absorbs Wise and wire transfer fees so nothing is lost in transit.

Setup in 15-20 Minutes

Stripe Connect is the fastest. Most charity admins complete it in a single session.

4 Payout Methods

Stripe Connect, Wise, bank transfer, or PayPal. US, UK, Canada, and international charities all supported.

How payouts work

When a donor gives through UmmahCauses, the funds go to your charity via your chosen payout method. UmmahCauses takes a 2.5% Giveback — this is not a platform fee taken from your charity. It is a small amount redirected to an Ummah One member's charity of choice as part of our giving ecosystem.

Your charity always receives the full donor-intended amount. UmmahCauses absorbs any transfer fees (Wise or wire) so nothing is lost in transit.

The only cost that applies everywhere is Stripe's standard card processing fee (2.9% + $0.30 per transaction). Donors have the option to cover this themselves at checkout.

What you'll need before you start

Have these ready and setup takes one sitting.

Charity-admin account login

The account linked to your charity when approved. Email support@ummahcauses.org if you need access.

Registration number

EIN (US), Charity Commission number (UK), CRA number (Canada) - required for Stripe identity verification.

Payout account details

Bank routing + account numbers (Stripe/wire), Wise recipient details, or PayPal Business email address.

Government-issued ID

Required by Stripe's identity verification for the representative completing the US Stripe Connect form.

Not approved yet? Apply to list your charity first. Approval usually takes 1-2 business days.

Choose your payout method

Select the method that works for your organisation. You can change this later from your charity-admin dashboard.

Stripe Connect

RECOMMENDED

Direct payout - funds transfer to your bank within 2 business days of each donation clearing

Best for US 501(c)(3) charities with a US bank account. Stripe handles identity verification and bank account linking directly. Once enabled, payouts happen automatically - no monthly wait.

You'll need: Legal business name, EIN, US bank account (routing + account numbers), and a government ID for the account representative.

Wise Transfer

Monthly batch payout - processed once per month

Best for international charities or UK/Canada/Pakistan charities receiving in their local currency. We send one batch transfer per month. UmmahCauses absorbs the Wise fees so your charity receives the full amount.

You'll need: Your Wise recipient details - account type, currency, IBAN/SWIFT or local account details depending on your country.

Bank Transfer

Monthly batch payout - processed once per month

Standard domestic bank transfer. We send one batch payment per month covering all donations received in the prior period. UmmahCauses covers the wire fee. Suitable when Stripe Connect or Wise isn't available.

You'll need: Bank name, routing number, account number, and account holder name (must match your charity's legal name).

PayPal

Monthly batch payout - processed once balance clears the minimum threshold

Provide your PayPal Business email address. We send a single monthly payment once the accumulated balance reaches the payout threshold. Note: PayPal imposes its own receiving fees on incoming transfers - we recommend Stripe Connect or Wise if possible.

Note: PayPal charges its own receiving fees to you. For maximum reach-your-charity amount, use Stripe Connect or Wise. You'll need: Your PayPal Business email address linked to a verified PayPal Business account registered in your charity's name.

At a glance

Method Best for Payout timing Fee to charity
Stripe Connect US charities with US bank ~2 business days None
Wise Transfer International / multi-currency Monthly batch None (UC absorbs)
Bank Transfer Domestic bank, no Wise Monthly batch None (UC absorbs)
PayPal When others unavailable Monthly batch PayPal charges recipient

Step-by-step setup

Follow the path for your chosen method.

A

Setting up Stripe Connect (US charities)

1

Log in to your charity-admin account

Use the credentials you set up when your charity was approved. Log in here.

2

Open the Stripe / Payouts page

From your dashboard, go to ummahcauses.org/charity-admin/stripe.

3

Click "Connect with Stripe"

You'll be redirected to Stripe's secure onboarding form. Stripe will ask for your charity's legal details, EIN, bank account, and a government ID for the representative completing the form.

4

Complete Stripe's form and return

Work through each section on Stripe's form. You can save your progress and return later if needed. When finished, Stripe will redirect you back to UmmahCauses automatically.

5

You're live when you see "Payouts enabled"

Once Stripe approves your account, your status page will show Payouts enabled. Donations made from that point forward will be paid out directly to your bank account.

B

Setting up Wise, Bank Transfer, or PayPal

1

Log in and open Payout Preferences

Go to ummahcauses.org/charity-admin/payout-preferences.

2

Select your payout method

Choose Wise, Bank Transfer, or PayPal from the dropdown. The form will adjust to show the fields relevant to your chosen method.

3

Enter your payout details and save

Fill in the account details for your chosen method. Double-check every number carefully - errors will delay your payout. Click Save Preferences.

4

Our team reviews and activates your account

We manually verify non-Stripe payout details before the first batch. You'll receive an email when your account is confirmed. Monthly batch payouts run on the 1st of each month.

What your status means

You'll see one of these four states in your charity-admin dashboard.

Not connected

You haven't set up a payout method yet. Your charity is listed on UmmahCauses but cannot receive donations until you complete this step.

Pending review

Your payout details have been submitted and our team is verifying them. This usually takes 1-2 business days. No action needed from you.

Payouts enabled

Your charity is fully active. Donations are flowing to your account. For Stripe Connect this is near-real-time; for other methods it is monthly.

Action needed

Something is incomplete - Stripe may need additional information, or we couldn't verify your payout details. Check your email or contact us to resolve.

Need help?

Our team is here to walk you through the setup. Most charity admins complete onboarding in a single session.

We typically respond within a few hours during business hours (9am-5pm ET, Mon-Fri).

Building for the Muslim community since 2009
Part of Ummah Media Group
0% platform fees on all donations

Ready to start receiving donations?

Log in to your charity-admin dashboard and complete your payout setup in one sitting. Questions? We're one email away.

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